cv666's Privacy Policy
This policy gives a full account of how important your personal information is to us, and how it is collected, processed, and kept safe.
1 Introduction and Applicability
cv666 is an online gaming and sports betting platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") describes how cv666 collects personal information from its users, the purposes for which that information is used, and the steps taken to protect it.
By using this website, you are considered to have given your consent to the terms of this Policy. Our full Terms and Conditions should be read alongside this Policy, as they cover the overall rules governing use of the service in detail.
This Policy applies to cv666's website, mobile application, and all related digital services. No person under the age of 21 is permitted to use this platform — we hold a firm position on this.
This Policy was written in Bengali for the convenience of users in Bangladesh. In matters of legal interpretation, the English version shall be considered authoritative.
2 Types of Information Collected
cv666 may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- National ID number or passport details (for identity verification)
- Username and password (stored in encrypted form)
- Contact address
2.2 Contact Information
- Email address
- Mobile number
2.3 Financial Information
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Transaction history and amounts
2.4 Technical Information
- IP address and device identifier information
- Browser type and version
- Operating system
- Site usage log data (pages visited, clicks, session duration)
2.5 Gaming Information
- Bet history and gaming activity
- Win and loss records
- Preferred games and categories
- Bonus usage history
3 How Information Is Collected
cv666 collects information in several ways. The most direct method is through registration forms, where you provide information yourself. Beyond that, some information is also collected automatically while you use the platform.
3.1 Information Provided Directly
You provide information directly during account creation, deposit or withdrawal processes, support tickets, and identity verification.
3.2 Automatically Collected Information
When you use the cv666 website or app, technical information is collected automatically through cookies, web beacons, and other tracking technologies.
3.3 Information Received from Third Parties
Necessary confirmation information may be received from identity verification services and payment processors.
4 Purpose of Using Information
cv666 uses your information for the following purposes:
4.1 Service Operations
- Creating, managing, and verifying accounts
- Processing deposits and withdrawals
- Ensuring gaming and betting services function properly
- Applying bonuses and promotions correctly
4.2 Safety and Security
- Detecting and preventing fraudulent activity
- Blocking unauthorised access to accounts
- Complying with anti-money laundering policies
- Verifying user age and identity
4.3 User Support
- Providing support via 24/7 live chat and email
- Resolving technical issues
- Handling account-related requests
4.4 Platform Improvement
- Analysing and improving the user experience
- Testing and launching new features
- Identifying technical errors
4.5 Communications
- Sending transaction confirmation messages
- Sending important updates and security notices
- Sending promotional information with your consent
cv666 never sells your information to third parties and does not rent it out for advertising purposes.
5 Sharing Information with Third Parties
cv666 may share your information with trusted third parties in limited and specific circumstances. Ensuring the protection of your information in every case is our priority.
5.1 Payment Processors
Financial information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and bank transfer services. These organisations operate under their own privacy policies.
5.2 Game Providers
The minimum information required for game operation may be shared with various game studios and live casino providers, including Evolution, Pragmatic Play Live, JILI, and PG Soft.
5.3 Identity Verification Services
Specialised KYC (Know Your Customer) services may be used to verify account legitimacy and user age.
5.4 Legal Obligations
cv666 may be required to provide information in accordance with applicable law in Bangladesh, or by order of a court in the context of an investigation.
Outside of the purposes stated above, your personal information is not transferred to any third party under any circumstances.
6 Cookies and Tracking Technologies
The cv666 website uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.
6.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions, ensuring security, and running core services.
- Functionality cookies: Remember your language preference, game settings, and other personalised choices.
- Analytics cookies: Used to understand which parts of the site are used most and to improve the platform.
6.2 Cookie Controls
Most modern browsers allow you to disable cookies. However, please note that disabling essential cookies may cause some core features of the platform to stop working correctly, particularly login and payment-related features.
7 Data Storage and Security
cv666 takes modern technical and administrative steps to protect your information. SSL (Secure Socket Layer) encryption is used to secure all data exchanged between the website and its servers.
7.1 Security Measures
- Data transmission protection through SSL/TLS encryption
- Password hashing and storage using cryptographic methods
- Regular security audits and vulnerability testing
- Restricted staff access to data (on a need-to-know basis)
- Data stored in secure data centres
7.2 Data Retention Period
Data is retained while your account is active and for a set period after it is closed. It may be kept for a defined period for the purposes of legal compliance, dispute resolution, and fraud prevention. Once the required period has passed, data is securely deleted or anonymised.
Although cv666 maintains the highest standards in data protection, no service can guarantee complete security on the internet. However, we will notify you promptly in the event of any security incident.
8 Your Rights
As a cv666 user, you have several rights over your own information. You may exercise these rights at any time.
8.1 Right to Access Information
If you wish to see what information cv666 has collected on your account, you can contact the support team.
8.2 Right to Correct Information
If any information in your profile is incorrect, you can request that it be corrected. Many details can be changed directly from your account settings.
8.3 Right to Erasure
After closing your account, you may request deletion of data that we are not legally required to retain. However, certain data must be kept for a specified period for fraud prevention and legal reasons.
8.4 Right to Object to Processing
You have the option to opt out of marketing communications. You can request to stop receiving promotional messages through the support team.
8.5 Right to Data Portability
You may request a copy of your account data in a structured format.
Reading our Responsible Gaming guidelines will help you understand how we use your data to ensure safe gaming and assist with setting limits.
9 Children's Privacy
cv666 strictly prohibits use of the service by anyone under the age of 21. No data from minors is knowingly collected.
Age verification is mandatory during the registration process. If it is ever found that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
If you believe a minor is using this platform, please notify the support team immediately.
This platform is for individuals aged 21 and above only. Providing false information about your age is a punishable offence.
10 Policy Changes
cv666 may update this privacy policy from time to time. Changes may be made when the scope of services expands, new technology is introduced, or legal requirements change.
You will be notified of any significant changes via your registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
The date of any policy change will be noted at the top of this page as "Last Updated". Contact the support team to compare with a previous version.
To learn more about cv666, read our About Us page, which covers the platform's goals and values in detail.
11 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact the cv666 support team. Our team is available 24 hours a day, 7 days a week in both Bengali and English.
11.1 Contact Methods
- Live Chat: Chat directly via the website or app — the fastest way to get immediate support
- Email: [email protected]
After submitting a privacy-related complaint, cv666 will try to respond as quickly as possible. For general questions, you can also visit our FAQ section, where answers to many common questions are already provided.